- We require 24-hour notice for cancellations.
- All late cancellations or no-shows are subject to a 50% of the regular price service fee.
- To secure your appointment, we require a Credit Card on file.
- We only charge for services after they have been completed.
How to Book: You can book directly on the app- SALT App . Desktop bookings through WellnessLiving.com - Sign in Here
- Create an account or Sign in
- Select the service you would like
- Select the date & time
- Add credit card to hold your appointment
- Prepayment is optional
- Or where it says
- Credit Card is Required to complete a booking
- Won’t be charged unless you prepay
We also offer appointment bookings over the phone, * Credit card on file is required to complete a booking.
Contact us: 778-294-7258 or by email: info@healingsalts.ca
Services: There are no refunds on service packages. You do have 1 year to use any unused packages on your account (some restrictions may apply: ie Black Friday or blowout specials may expire in 6 months). Should there be a medical problem, we can exchange the services for you (some restrictions may apply and some exchanges may require an add on fee).
Products: If there is a problem with your product, we will accept returns up to 30 days from the day of purchase. This excludes some personal and health care items. You must bring the item being refunded into the store.
Gift Cards: There is no refund on gift cards however you may use the value of the card towards any service and/or product. If a gift card expires for a specific service or package purchased, that service/package will no longer be eligible at any special pricing at the time of gift card purchase, however the value of the gift card never expires and may be used towards the regular price of that service/package.
Thank you for your understanding and support from our community since established in 2015.
